SPRING FIELD BANQUET CENTER

Rules & Regulations/ Terms of Use

PACKAGES & SERVICES: All prices are subject to change without notice and are guaranteed only at the time of booking when initial deposit is received. Customer will be responsible for honoring guarantees made at the time of booking including package selections and guest minimums.

 FOOD & BEVERAGE: Customer will select packages based on their individual catering needs (“Banquet Package” or “Rental Package”) and will be responsible for honoring minimum guest requirement of the chosen package selection. Please advise SFBC of any dietary restrictions for Kosher, Vegan, Gluten-Free & Vegetarian meals. SFBC will work with customer in selecting appropriate menu or will advise on available options to accommodate those needs. One complimentary tasting will be provided after booking for menu selection and will be subject to caterer availability. Customized Menu options are available upon request.

 GUEST MINIMUMS: There are a minimum number of guests required for all events unless written approval is received by SFBC management that states otherwise.

 CONTRACTORS:

-          SFBC requires that all outside caterers providing meals for any event are licensed and can provide SFBC with a copy of their liability insurance certificate.

-          All caterers are asked to thoroughly clean the “prep-area” they are assigned to and dispose of all trash in the designated areas. SFBC reserves the right to charge the Responsible Party a $250 clean-up fee if caterer fails to adequately clean all spaces they used.

-          Caterers are required to remove all food, equipment and belongings immediately after the event's end. SFBC will not be responsible for any items left on the premises following the end of the event.

-          All items and equipment borrowed from SFBC by the outside contractor must be returned to the on-site coordinator for check-in and proper storage.

-          A Security Deposit may be required for any damage the SFBC facility incurs by client or guest contracted by outside services. If required, security deposit must be paid by check 20 days prior to the event and will be returned to the client if no damages occur.

DEPOSIT & DATE GUARANTEE: A $500 deposit is required to reserve a date for an event. This deposit is only refundable within 10 days from booking; following this 10 day period, deposit will be non-refundable and will be applied to your final bill. No date will be held unless a deposit is received and is subject to availability at the time of booking. 

 DATE CHANGES: Event date may only be changed ONCE prior to 6 months before the original event date; no date changes will be allowed within 6 months of the event date under any circumstances. Any subsequent date changes requested will be subject to a $500 fee. Customers who need to postpone their event for any reason may be permitted to keep credit for the payments already made, however will forfeit the initial $500 deposit. New event date will need to be within 6 months following the original event date and is subject to availability.

CANCELLATION/ REFUND: Cancellation notices must be submitted in writing or in person. The initial $500 deposit is only refundable within 10 days from booking. Any additional payments will be refundable up to 50% if cancellation is submitted prior to six months from the event date. Any cancellations made within six months or less will not be issued a refund under any circumstances.  

 PAYMENTS: Following initial $500 deposit, customer will be responsible for submitting payments for their event in accordance to the following guideline:

-          25% of the total will be due ONE month following booking date.

-          50% of the total will be due SIX months or midway between booking date and event date (whichever occurs first).

-          Final payment and a guaranteed guest count will be due 20 days prior to the event. At that time, a finalization appointment will take place to discuss event details. Guest count deductions will not be permitted once final count is submitted.

All parties agree that SFBC will not be held responsible for any incidental or consequential damages caused beyond its control such as but not limited to, Act of God, power outage, failure of equipment, traffic road, and parking conditions. All parties also agree that SFBC's maximum liability, under any circumstances even in case of negligence, will not exceed the actual fee charged for the particular services provided.

 ROOM SET-UP & ACCESS: A finalization appointment will be scheduled 20 days prior to the event to discuss details pertaining to set up, timelines, vendors and final headcount. Room will be set up the day of the event in accordance to client's preferences and cannot be re-set after set up is complete. Any deliveries and additional preparations must be coordinated with SFBC and must be discussed in advance with your on-site banquet manager.

 Access to your banquet room, prior to the contracted time must be arranged with your banquet manager during finalization. Building must be vacated six hours after the start of the event. Rental of banquet facility will be available in the time slots of 10:00am-3:30pm and 6:00pm-12:00am unless approval is received from SFBC management. Client agrees to vacate the building at the contracted time or pay a fee of $800 per additional hour the banquet room is occupied.

 DECORATIONS: Banquet rooms will be available for decoration no earlier than the time stated on the contract or that is arranged during finalization. A minimum of two hours of set up time is guaranteed prior to the event. Client should contact SFBC banquet manager if additional set up time is desired. Acces will be arranged according to room availability.

 Other than what is guaranteed in the package chosen, SFBC does not provide any decorations and therefore does not guarantee any decorations will be present when viewing the hall or when contract was signed will be present the day of the event. All decorations including centerpieces and event favors are the sole responsibility of the client and SFBC does not provide staff to assist in decorations.

 Client is advised that SFBC may have seasonal decorations throughout the facility. This includes holiday decorations and Christmas trees which cannot be removed. Customer is permitted to arrange for masking and draping of these items upon approval from an SFBC banquet manager.

 All decorations incorporating candles must be issued a fire permit by the Fullerton Fire Department (By appointment only- please call Fullerton Fire Dept Inspector at (714) 738-6500). Decorations may not be affixed to the walls with (but not limited to) nails, staples, tape or any adhesive unless explicitly approved by SFBC management. Any damages caused as a result of any fixtures may be subject to repairs and restoration fees. Fresh Rose Petals, Rice, Confetti, Smoke, Fog Machines and open flames are not permitted.

 ROOM CAPACITIES: Room capacities are designed to allow the greatest number of guests based on local fire code maximums and safety regulations. Capacity may vary depending on customer layout preferences.

-          Rose Ballroom (3^rd & 5^th Floors)- 320 guests.

-          Carnation Hall (1^st Floor)- 285 guests.

-          Azalea Room (4^th Floor)- 60 guests.

-          Entire Building- 1340 guests.

 ALCOHOL POLICY: Alcoholic beverages may not be sold on the premises except by SFBC. All alcohol must be served by an SFBC staff bartender at the bar. Bottles of wine or champagne will be not be permitted on guest tables. Events during which alcohol is being served will require security guard for every 100 (150+ guests will require two security guards; 250+ will require three security guards).

 If any person under 21 years of age is found consuming alcoholic beverages, SFBC reserves the right to discontinue bar service at no liability to SFBC and no refund to the client. Last call for alcoholic beverages will be announced one hour prior to the event's scheduled end. Failure to comply will result in termination of event with no refund to client.

 NOISE POLICY

-          No excessive noise or raucous activity is permitted. Client will be responsible for all for adherence to facility and city noise ordinances.

-          If multiple events are occurring simultaneously, both DJ/Music vendors will be asked to cooperate in respecting noise regulations. Music will be regulated until 8:00pm.

-          Client is required to inform SFBC if live music and/or  band will be used for an event.

-          It is the client's responsibility to advise SFBC on special sound needs including but not limited to events such as ceremonies and speeches. SFBC will do its best to regulate sound for all events but also advises clients to utilize regulated sound hours for moments of observation.

 AREA USE & RESPONSIBILITY: All indoor spaces are non-smoking. Smoking is only permitted in outside patio areas. Your reservation is for a specific space as designated in client's contract. Individuals whose signature appears on contract will assume all financial responsibility for rental fees, payments, food and beverages as well as any damages that may occur as a result of abuse. All SFBC by-laws and regulations apply to the area being rented. SFBC staff and management may terminate, with just cause, occupancy at any time without refund. 

 Client is responsible for all violations and all damages caused by any contractor used for any event, including but not limited to caterers, DJ's, bartenders, videographers, photographers and florists.

 FEES & SERVICE CHARGES: All items are subject to CA State Taxes (at the current rate at time of booking) and an 18% Service Charge. 

* During consulation and contract signing, all policies and regulations will be discussed in greater detail*